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  1. Home
  2. VU.CITY Hub
  3. Organisation Management
  4. Updating organisation settings

Updating organisation settings

Last updated: 23 December 2025 16:29 BST

Only organisation admins have the authority to update the organisation settings.

If you have skipped this step during the account creation process or want to edit some information, head over to My account / Organisation / Settings / Edit Details. Here you will also be able to edit the Project Preferences and Admin Preferences.


Follow the steps below to modify details such as your organisation name, type, logo, address, contact email, and contact number.

  1. Access organisation settings
    Log in to your admin account and navigate to the "Settings" section. You can find this in the top-right corner of the Hub, under a user icon.

  2. View and edit current organisation details
    In "Settings", click on the "Organisation details" tab. Here, you will see the current organisation details. To make changes, click on the "Edit Details" button located at the bottom right of the "Organisation details" section.
    • Name: The name of your organisation.
    • Type: The type of your organisation (e.g., Software Development).
    • Logo: The logo associated with your organisation.
    • Address: The physical address of your organisation.
    • Contact email: The main email address for organisational contact.
    • Contact number: The main contact number for the organisation.
  3. Save changes
    Once you have made the necessary updates, click on the "Save" button to apply the changes.

You may receive a confirmation email for certain changes, such as updating the contact email address. Follow the instructions in the email to complete the process.

Project preferences

  1. Access project preferences
    In the "Settings" section, click on the "Project preferences" tab.

  2. Default project access setting
    Set the default project access settings for your organisation. Two available options:
    • Invite only (Default): Members can only join the project if they are invited.
    • Available to all (open door policy): The project is visible to everyone in the organisation, and any member can join it. Note that anyone outside of the organisation would still require an invite.
  3. Change project preferences
    Select the preferred option by clicking the corresponding radio button.

  4. Save changes
    Once you have selected the desired project access setting, click on the "Save" button to apply the changes.

Admin preferences

  1. Access admin preferences
    In the "Settings" section, click on the "Admin preferences" tab.

  2. Admin oversight preferences
    Set the oversight preferences for all admins within your organisation. You have two options:
    • Invite only oversight (Default): Organisation admins must be invited to have visibility of 'invite only' projects created by other members of their organisation.
    • Full oversight with manual access: Organisation admins have full visibility of all projects created by members of the organisation, but they must manually join projects to gain access when needed.
  3. Change admin preferences
    Select the preferred option by clicking the corresponding radio button.

  4. Save changes
    Once you have selected the desired admin oversight setting, click on the "Save" button to apply the changes.

If you encounter any issues while updating the organisation settings, please contact our support team at support@vu.city for assistance.

Admin Access

Ensure you have the appropriate admin privileges to make these changes.

Accurate Information

Make sure the information provided is accurate and up-to-date to avoid any communication issues.

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Organisation roles