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  • VU.CITY Hub
    • Getting started
      • Introduction to VU.CITY Hub
      • Personal Drive and Project Drive
      • Purchasing a subscription
    • Account Management
      • Sign up to the Hub
      • Update account settings
      • Setting VU.CITY 3D environment
    • Organisation Management
      • Creating an organisation
      • Updating organisation settings
      • Organisation roles
      • Inviting members to join
      • Joining an organisation
      • Assigning subscriptions
      • Removing organisation member
    • Project management
      • Managing project and file access
      • Creating a project
      • Deleting a project
      • Updating project access
      • Launch a project in 3D
      • Upload files to project drive
      • Assigning a primary file
      • Update file access
    • Purchasing geometry
      • Using the coverage map
      • Formats available
      • Pricing
    • Release notes
      • Release notes - Hub
  • VU.CITY 3D
    • Getting started
      • Introduction to VU.CITY 3D
      • Navigating the VU.CITY 3D
      • Cloud session control
      • Request city model split
      • Reporting city model errors
    • Selecting your environment
      • Cloud vs Desktop
      • Network requirements and system - Cloud
      • System requirements - Desktop
      • Network configuration - Desktop
      • Network configuration - Cloud
    • Importing Models
      • Model requirements
      • Model optimisation
      • Geolocation
      • 3D model submission
      • Import workflows
    • File management
      • Merge
      • Auto and manual save files
    • Create
      • Create tool
      • Creating your first model
      • Exporting your model
    • ZTV
      • ZTV model requirements
      • ZTV analysis
      • Understanding the ZTV
    • Data
      • Data layers
      • Protected views
      • Timeline
      • Reporting missing Timeline data
      • Add your own point data
    • World scene tools
      • Measure
      • Style
      • Highlight
      • Hide
      • Tag
    • Cameras
      • Camera tool
      • Visibility states
      • Viewshed
      • Presenter
      • 180° and 360° Panoramic Views
      • Add your views from a CSV
    • Release notes
      • Release notes - VU.CITY Cloud
      • Release notes - VU.CITY Desktop
  • SiteSolve
    • Getting started
      • Introduction to SiteSolve
      • System and networking requirements
      • Data storage and file handling
    • Project management
      • Starting a project
      • Saving and loading project
      • Importing files
      • Importing settings
      • Exporting files and data
    • Setting up a site
      • Setting up a site boundary
      • Adjusting the site geometry
      • Exclusion zones
      • Managing height and zone tools
    • Create the geometry
      • Generating the geometry
      • Drawing blocks and footprints
      • Modifying existing building blocks
      • Modifying site geometry
    • The analysis
      • Navigate and analyse the project
      • Analyse data
    • Release notes
      • Release notes - SiteSolve
  • Plugins and Tools
    • VU.CITY plugins
      • Auto-Update service
      • Blender plugin
      • Revit plugin
      • SketchUp plugin
    • VU.CITY tools
      • 360 Viewer
  • FAQ
  1. Home
  2. Plugins and Tools

Plugins and Tools

Tools and plugins

VU.CITY plugins

  • Auto-Update service
  • Blender plugin
  • Revit plugin
  • SketchUp plugin

VU.CITY tools

  • 360 Viewer

Top FAQ

  • Why do I get IO_SAVE_EMPTY_FILE error in Revit plugin?

    The error code 'IO_SAVE_EMPTY_FILE' upon exporting to .fbx usually occurs due to certificate version mismatch. To resolve this issue, please visit the Revit plugin page and download the latest Standalone version under the 'Latest Releases' section, or update it via the Auto-Update Service.

  • What versions of Revit software are supported?

    Our plugin is compatible with Revit 2022 and newer. Support for future stable versions will be added once released.

  • Why does the SketchUp plugin crash during export?

    The SketchUp plugin crashing usually occurs when using an outdated plugin version. To resolve this issue, please visit the SketchUp plugin page and download the latest Standalone version under the 'Latest Releases' section, or update it via the Auto-Update Service.

  • Why did the Blender plugin not fix the shading issue?

    While the ‘Fix Shading Smudges’ feature can be used with most models, it may not resolve the issue if the original model has a low number of polygons or if the format conversion has altered the normals. In such cases, try re-exporting the model, or use Blender's built-in tool: Select all meshes -> ... Show more

  • How to use the Auto-Update Service?

    VU.CITY Auto-Update Service can be used to keep plugins up to date, ensuring compatibility with 3D environments. However, it does not pull updates automatically and requires a manual trigger to start a process. To use the service, please visit the 'Latest Release' section on the Revit/SketchUp page... Show more

  • Why isn’t my Knowledge Base link working anymore?

    With the launch of our refreshed Knowledge Base, some content has been reorganised. As a result, existing bookmarks or saved links may no longer point to the same pages as before. To find the article again, use the search tool. If you’re unable to find what you’re looking for, get in touch with the... Show more

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